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In accordance with the Federal Act on Protection of Personal Data held by Private Individuals, Bekenyn discloses the following privacy policy.  

Bekenyn, based in Mexico City, Mexico, is responsible for using and protecting your personal data as per the legal obligations established by the Federal Act on Protection of Personal Data held by Private Individuals, and therefore the following document advises the personal data owners of the data we collect and the purposes for said data.


Type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.



How do we store and use your personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

Be advised that your personal information will not be shared with any authority, company, organization or persons other than us and will be used exclusively for the aforementioned purposes.

If you don’t want us to process your data anymore, please contact us using the following contact form.



We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.


How do we use cookies and other tracking tools?

Cookies are text files automatically downloaded and stored on the user’s hard drive while navigating a specific website, which allow the Internet server to record some data about the user, such as visualization preferences on the server’s website, name and password. Web beacons are images inserted in a website or email which can be used to monitor a visitor’s behavior, such as storing user’s IP information, duration of interaction with said webpage, type of browser, among others.

Be advised that we use cookies and web beacons to obtain persona information, such as:

-Browser and operative system.

-Visited webpages

-Links you click on.

-IP address.

-Website you visited before ours.

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link:


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Questions and contact information     

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the following contact form.

Last update July 9, 2020.

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